FAQS

Who is Sweet Momo?

She is a small Tibetan dumpling who wishes to spread joy and culture through her art.

Processing and Shipping time?

All orders are carefully packaged and shipped within 2-5 business days from New York. Standard delivery time is 3-7 business days for domestic US orders and 7-21 days for international orders.

Do you include tracking?

You have an option of tracking or no tracking during check out for sticker orders. Tracking is required for all non-sticker products to ensure safe delivery.

It’s past the estimated time of delivery and my order has not arrived yet?

If it’s been over six weeks after your purchase and you have not received your order, it may have been lost or stolen. Please message me and I'll be happy to help.

My order arrived and I’m not satisfied with it/it’s missing items/damaged!

Please don’t hesitate to reach out, I am happy to refund you or send a new order.

Please feel free to reach out with any questions, concerns, or feedback. <3